You’ve Probably Got Questions

Good news, we have answers.

What?!? is this even safe??

YES! It's 100% safe. We promise, your eyes are just as important to us as they are to you. This cutting-edge technology is designed by true experts in their fields — the most advanced robotics, computer vision, and A.I.

It's also been tested and approved by a fleet of doctors, lawyers, investors and risk-assessors.

And everyone agrees — there is no way at all it can harm you. And many clients have said the technology feels far more delicate than human application.

Are you trying to put lash artists out of business?

We most certainly are not! Lash artists are and will always be integral to our brand and service. Every appointment at LUUM is guided by a master lash artist. They provide world-class, white-glove service, from start to finish — from personal style consultations and pre-service lash prep, to bespoke styling and touch-ups afterward. We are simply providing our lash artists with a world-class tool with which to deliver a great set of lash extensions for each client.

What does it feel like?

We’ve had people say it feels “so light and relaxing,” like “butterfly kisses” or a like a little “lash massage.” Some people even fall asleep during the service (which is fine!).

What if I move during the service?

No problem! Our advanced computer vision and AI can “see” you and will simply pause until you are still again.

When/Where can I try it?

Our “LUUM Lash Lab” studio is located in Oakland, CA, adjacent to our corporate headquarters. We are currently accepting new appointments. Book Now

We have big ambitions to grow nationally and even internationally, and we hope to have services near you in the not-too-distant future. Stay tuned here and on our social channels for updates on our roll-out plans, and some exciting partnerships with brands you know.

Is the technology for sale?

Not at this time, though follow us on social or check back at this website for updates.